One Microsoft platform. One accountable partner.
Strategy, delivery and operations across Dynamics 365, Power Platform and Copilot.
- Microsoft Business Applications programmes delivered
- 320+
- Clients still partnered with SCALES after 5 years
- 94%
- Average ROI on a full SCALES engagement
- 5.8×
- Operating heritage in Microsoft ERP and CRM
- 30+ yrs
1,500+ Business users live on SCALES-built Microsoft platforms
- Microsoft Solutions Partner
- ISO 27001 certified
- Inner Circle 2025
The Microsoft platform is everywhere. Value is uneven.
“We didn't need another implementation partner. We needed someone who could make the platform a business capability — and stay accountable for the outcome.”
- Fragmented ownership
ERP sits with finance, CRM with sales, Power Platform with IT. No one owns the business case end-to-end.
- Implementation, not transformation
Modules go live on time and on budget — but ways of working, data and decisions barely change.
- AI without an operating model
Copilot pilots multiply. Adoption stalls. Governance, value and trust are afterthoughts.
- Run-cost drift
Five years in, the platform costs more to operate than it did to build — and nobody can say why.
Everything you need from a Microsoft AI Business Solutions Partner — under one roof.
Finance, operations and supply chain on a single cloud platform — engineered for the realities of mid-market and enterprise leaders.
Industrialised low-code: governed apps, automation and analytics that move faster than IT projects, without becoming shadow IT.
Practical AI agents embedded into the way teams work — with the value case, governance and adoption plan to make them stick.
Sales, service and marketing on one customer record. From quote-to-cash to post-sale service, on Dynamics 365 and Copilot.
Continuous evolution of your Microsoft platform: monitoring, optimisation, quarterly value reviews and a senior partner on speed dial.
Two structured sessions to define outcomes, scope and value — before a single technology decision is made.
Outcomes our clients put in their board pack.
Average return on the Microsoft Business Applications investment within 36 months when SCALES is engaged from strategy through to service and support.
We work across the whole platform — so you don't have to integrate it yourself.
- Finance & Operations
- Supply Chain Management
- Sales, Service & Marketing
- Project Operations
- Power Apps
- Power Automate
- Power BI & Fabric
- Copilot Studio
- Microsoft 365 Copilot
- Teams as the front end
- SharePoint & OneDrive
- Purview governance
- Microsoft Fabric
- Azure OpenAI
- Dataverse
- Responsible AI guardrails
A delivery model designed for executives, not just IT.
- 01 · DiagnoseBusiness case before backlog
Two structured workshops define the outcomes, scope and value. No technology decisions until the case is signed off.
- 02 · DesignArchitecture that survives reality
Target operating model, data model and Microsoft architecture — co-designed with your business and IT leaders.
- 03 · DeliverOutcomes, in waves
Fixed-price, outcome-bound waves of 8–12 weeks. Every wave goes live and is measured against the business case.
- 04 · SustainA long-term partner
Service & support, quarterly value reviews and a senior partner accountable for the platform — for as long as you want us.